BAUER CUSTOMER SERVICE
How can we help you? Our dedicated customer service team is available by email, phone and live chat, to provide you with the best possible shopping experience.
FIT OR PRODUCT RELATED QUESTIONS
Questions on Product Fit or what type of product to buy?- Our Fit Experts are available Monday to Friday 8:30am - 4:30pm EST. You can also email email: fit-tech@bauer.com, begin a Chat, or call us at 833-897-9942.
BAUER.COM ORDER INQUIRIES
Have General Order inquires or want to find out the status of your order?- Please contact us by email at email: dtc@bauer.com or call us at 833-897-9942.
BAUER.COM WARRANTY CLAIMS-FOR ITEMS PURCHASED THROUGH OUR WEBSITE
Questions on warranty, for product purchased online on our bauer.com site?- Please contact our Fit Expert via Chat between Mon-Friday 8:30am - 4:30pm EST or email: dtc@bauer.com or call us at 833-897-9942.
MYBAUER STICK ORDER INQUIRIES
General questions concerning your MYBAUER stick order?- Please contact our Mybauer support team by email: mybauersupport@bauer.com or call us at 1-888-405-4245.
WARRANTY STICK CLAIMS
General questions concerning how to process a composite stick claim?- Please click the warranty page, at the bottom of the page for more info
- Please contact the Warranty Team by email: stickwarranty@bauer.com or call us at 1-888-509-6875.
WARRANTY EQUIPMENT CLAIMS
General Order inquiries concerning equipment guarantee claims, which were purchased through our bauer.com site?- Please contact our warranty from Monday – Friday 8:30am - 4:30pm EST or email: dtc@bauer.com or call us at 833-897-9942
- . General Order inquiries concerning equipment warranty claims, which were purchased through an authorized retailer?
- If you are within the warranty parameters, see chart on the warranty page, to see if you qualify and return to your retailer, where they will be happy to assist you with your warranty claim.
Outside of warranty parameters?
While exceptions are unlikely, if you have questions or concerns regarding your product, please contact:- Canada- please email: warranty.canada@bauer.com or contact us at 1-888-509-6875.
- USA- please email: warranty.us@bauer.com or contact us at 1-888-509-6875.
Retailer Related Questions
Are you a Retailer looking for assistance?- If you are a retailer and require assistance regarding your orders or have inquiries, please contact us at 1-800-268-5828.
Налог на продажи
Disclaimer- For orders shipping to Alabama: seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Seller's program account number is SSU-R010127834.
Головные офисы:
BAUER Hockey, LLC100 Domain Drive
Exeter, NH 03833